Welcome to socos!

socos stands for solution considered services. “Thinking in solutions” has become our guiding principle. To offer you those solutions in a structured way, we have divided our product portfolio into three areas:

Consulting ServicesTrainingsAudits.

With this product portfolio in its different facets we are prepared to support you in your tasks, having IT Service Management, especially ITIL in our focus. But also the adjoining areas and new developments are consequently covered in order to provide you a rounded portfolio.
Please contact us in case you don’t find the right product instantly. Contact

We look forward getting in contact with you.

Your socos team.

socos GmbH is an accredited training institute for ITIL Version 2 and Version 3, accredited examination center and the first accredited training institute for ISO 20000 trainings.

Itil Socos accredited by APMG-UKAPMG-International ISO/IEC 20000 accreditedEXIN Examination Center


Consulting

The consulting approach will be customized according to the circumstances of your individual situation. Our broad spectrum ranges from accompanying coaching with optimal knowledge transfer up to taking-over whole task areas supporting a maximum discharge for your staff. We can support you with both consulting with regard to content and project management (e.g. PRINCE2).

More information can be found here: Consulting Services


Training

We offer you an extensive portfolio: from the official proven ITIL trainings with exams that are internationally accepted (ITIL V2 Foundation and Service Manager as well as ITIL V3 Foundation and Manager’s Bridge), individual workshops to simulations such as Control IT or Apollo 13.
We are still market leader in germany for ISO 20000 trainings with official, internationally accepted exams through itSMF.

Socos has been the first accredited training provider for ISO 20000 Auditor and ISO 20000 Consultant trainings.
No training provider has more experience in this area. We offer you those trainings including the exams which are internationally accepted. The most efficient way to appropriate expertise in this area within two respectively three days.
In order to coordinate the investment into the education of your staff in an optimal way, we offer you an education controlling that includes the design of suitable education packages according to your requirements. Continuous analysis provides you an overview regarding the progress of your education program.

More information can be found here: Trainings


Audits

The audit section is based on the international ISO 20000 standard in order to provide you an impartial picture regarding the ITIL compatibility of your organization. Independent whether you are preparing for the ISO 20000 certification or if you would like to obtain an independent opinion regarding the achievements of your project goals. The audit report shortly shows you where you are and which measures are required in order to improve your situation.

More information can be found here: Audits


NEWS

27/07/10 - New course dates available!

If you don’t find the course you are looking for please don’t hesitate to contact us using our online contact form.

Read more in our News.

10/06/10 - New course dates available soon!

We are currently updating our course schedule for the second half of 2010.
The new schedule will be released soon.
Please contact us in the meantime by mail or by phone if you have any queries.

Read more in our News.

07/06/10 - New trend in ITIL®: Speed instead of sustainability

The ITIL V3 qualification program obviously has a new trend:
Speed instead of sustainability.

Read more in our News.

03/05/10 - ISO 20000 - Part 5 released

Part 5 is an exemplary Implementationplan for Service Providers, that can be used as guideline in certification- or Serviceimprovement projects.
The apprach provides a structured framework to prioritize and manage the implemenation activities.

Read more in our News.

26/02/10 - Current development state of ISO/IEC 20000

The development of ISO/IEC is forging ahead.
• Part 4: Process Reference Model
Nov: Committee stage; Now: Enquire stage

+• Part 5: Exemplar implementation plan for ISO/IEC 20000-1
Nov: Committee stage; Now: Enquire stage+

Read more in our News.

20/12/09 - Refresh of ITIL Core Books

Refresh of ITIL Core Books
OGC as publisher of ITIL has started in november to gather a team of authors for the refresh of the ITIL Core books. The focus obiously is a regular review but also an update of the books.

Read more in our News.

11/11/09 - socos strengthens international business

By providing additional courses in Serbia and Egypt we are currently strengthening our international business.
socos is therefore successfully providing trainings and projects in 12 countries.

Read more in our News.

05/11/09 - Official ITIL V2 withdrawal

OGC has presented the schedule regarding the withdrawal of ITIL V2 to the itSMF International Chapter Leaders Council. This schedule is especially related to the official ITIL V2 courses. According to this schedule the withdrawal of ITIL V2 shall happen by the 30th of June 2011.

Read more in our News.