Since 14th February 2012 Part 2 of the Service Management standard ISO/IEC 20000 is available.
Read more in our News.Impressum & Trademarks
Responsible comcerning the contents according to § 10 Subsection 3 MDStV:
Dipl. Kfm. Dipl. Wirt.-Inform. Bernd Holtz
socos GmbH
Chief Executive Officer: Bernd Holtz
Grolmanstr.32
50825 Köln (Cologne)
Germany
TAX-No.: 217/5784/0865
VAT-IdNo.: DE247682342
IBAN: DE90 3705 0198 1900 2550 82
Swift Code: COLSDE 33
Phone +49 (0) 2 21 / 99 50 85 01
Local court Köln (Cologne)
HRB 57507
Bank details:
Sparkasse KölnBonn
Bank sort code: 370 501 98
Account-No.: 1900 255 082
General terms and conditions
Our general terms and conditions can be found here: Terms and Conditions
*Disclaimer *
1. Content
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect,will therefore be rejected.
All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
2. Referrals and links
The author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.
3. Copyright
The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object.
The copyright for any material created by the author is reserved. Any duplication or use of objects such as images, diagrams, sounds or texts in other electronic or printed publications is not permitted without the author’s agreement.
4. Privacy policy
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted – if and so far technically possible and reasonable – without specification of any personal data or under specification of anonymized data or an alias. The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
Trademark
ITIL® is a registered trade mark of the Cabinet Office.
The OGC-Logo is a registered trademark ofHM Treasury.
“ISO” is a registered trademark of the International Standardization for Organization.
“CMMI” is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.
“COBIT” is a trademark of the Information Systems Audit and Control Association and the IT Governance Institute.
PRINCE2® is a registered trade mark of the Cabinet Office.
The Swirl logo™ is a trade mark of the Cabinet Office.
Claimed is the trademark “socos”.